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TacticalVC · Value Creation Playbook

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78 results
Revenue Model Shift

MongoDB, Inc.

MongoDB grew Atlas revenue 724% to $1.4B by converting its developer database into a multi-cloud consumption platform.

MongoDB Grew Atlas Cloud Revenue 724% to $1.4B and Total Revenue to $2.0B by Shifting to Consumption-Based Developer Data Platform

Cloud Infrastructure & DevOpsLarge Enterprise
Packaging and Bundling

Rippling

Rippling scaled ARR to $1B+ at 78% growth by stacking HR, IT, and Finance products onto a single employee data platform.

Rippling scaled ARR from $175M to over $1 billion at 78% growth by expanding HR, IT, and Finance onto a single employee data platform that generated $5M in monthly expansion revenue

Enterprise SaaSEnterprise
Customer Expansion

Samsara Inc.

Samsara grew ARR from $493M to $1.46B in three years by expanding IoT fleet sensors to AI-powered connected operations.

Samsara Grew ARR ~196% from $493M to $1.46B in Three Years by Expanding IoT Fleet Sensors into AI-Powered Connected Operations Cloud

Enterprise SaaSLarge Enterprise
Revenue Model Shift

Zuora

Zuora grew ARR 28% and expanded non-GAAP op income 19x in one year by shifting to 89% subscription revenue.

Zuora grew ARR 28% and expanded non-GAAP operating income 19x by platforming subscription billing as enterprise infrastructure

Enterprise SaaSEnterprise
Product Mix Shift

Semrush

Semrush grew ARR per paying customer 52% in three years by converting its 1M+ free user base into enterprise accounts.

Semrush grew ARR per paying customer 52% in three years by shifting product mix to enterprise SEO and AI

Enterprise SaaSMid-Market
Cycle Time Reduction

Salesforce

Salesforce cut platform release cycles from 60+ days to 30-minute daily deployments across 160 multi-tenant instances.

CI/CD Transformation Reducing Deployment Cycle from Weeks to Hours

Enterprise SaaSLarge Enterprise
Revenue Model Shift

Dynatrace, Inc.

Dynatrace more than doubled ARR from $500M to $1.25B in four years by replacing AppMon with cloud-native SaaS.

Dynatrace More Than Doubled ARR to $1.25B by Replacing Its On-Premise APM Product with a Cloud SaaS Platform

Enterprise SaaSEnterprise
Customer Expansion

Braze, Inc.

Braze grew revenue 4x from $150M to $593M in four years by adding email, SMS, and WhatsApp to its mobile-push base.

Braze Grew Revenue 4x from $150M to $593M FY2021-FY2025 through Multi-Channel Customer Engagement Cross-Sell

Enterprise SaaSEnterprise
Organizational Design

Qualtrics International Inc.

Qualtrics grew revenue 91% to $1.46B under SAP, then went private for $12.5B to unlock non-SAP enterprise growth.

Qualtrics Returned to Independent Product Roadmap and Received $12.5B Valuation through SAP Spin-Out in 2023

Enterprise SaaSEnterprise
Customer Expansion

Sprinklr, Inc.

Sprinklr grew $1M+ customers 82% to 149 accounts in three years by consolidating CX into a unified enterprise platform.

Sprinklr Grew Million-Dollar Accounts 82% from 82 to 149 Customers in Three Years by Consolidating Enterprise CX Point Products into Unified-CXM Platform

Enterprise SaaSEnterprise
Customer Mix Shift

Asana, Inc.

Asana grew revenue 91% to $724M in three years by converting PLG users into 726 enterprise contracts above $100K ACV.

Asana Grew Revenue 91% to $724M and Added 20% More $100K+ ACV Accounts by Converting Bottom-Up Product-Led Growth into Enterprise Upmarket Contracts

Enterprise SaaSEnterprise
Customer Mix Shift

Sprout Social

Sprout Social grew implied ARPU 74% by shedding SMB customers and doubling its $50K+ enterprise account base.

Sprout Social grew implied ARPU 74% in two years by culling SMB customers and doubling enterprise accounts

Enterprise SaaSMid-Market
Customer Expansion

nCino, Inc.

nCino grew revenue 97% from $274M to $541M by expanding banks from commercial lending to multi-product deployments.

nCino Grew Revenue 97 Percent from 274M to 541M FY2022-FY2025 through Banking Cloud Module Expansion across Lending Mortgage and AI

Enterprise SaaSEnterprise
Packaging and Bundling

Lattice

Lattice grew revenue 39% to $127M by bundling compensation into its performance platform for 5,000+ companies.

Lattice grew annual revenue 39% from $91M to $127M by bundling compensation management into its performance platform to close the pay-for-performance gap

Enterprise SaaSEnterprise
Customer Expansion

Q2 Holdings

Q2 Holdings grew subscription ARR 36% to $682M by expanding into commercial treasury and embedded fintech services.

Q2 Holdings grew subscription ARR 36% to $682M through digital banking platform expansion

Vertical Market SoftwareEnterprise
Revenue Model Shift

Bentley Systems, Incorporated

Bentley Systems grew revenue from $804M to $1.23B by converting perpetual licenses to pool-based ELS subscriptions.

Bentley Systems Grew Revenues from $804M to $1.23B by Converting Engineering Software Perpetual Licenses to Subscription

Vertical Market SoftwareEnterprise
Revenue Model Shift

PTC Inc.

PTC grew ARR from $1.3B to $2.2B by replacing perpetual CAD and PLM licenses with subscriptions over seven years.

PTC Grew ARR to $2.2B at 15% CAGR by Completing CAD and PLM Perpetual-to-Subscription Migration

Vertical Market SoftwareLarge Enterprise
Market Entry

Okta

Okta grew revenue to $2.6B and achieved first GAAP profit by consolidating workforce and customer identity post-Auth0.

Okta Grew Revenue to $2.6 Billion and Achieved First GAAP Profit by Consolidating Workforce and Customer Identity

CybersecurityLarge Enterprise
Customer Expansion

SentinelOne

SentinelOne reached $920M ARR in FY2025 by expanding its platform from endpoint into cloud security and identity.

SentinelOne Reached $920 Million ARR by Expanding Enterprises Across AI-Native Endpoint, Cloud, and Identity Security Modules

CybersecurityEnterprise
Revenue Model Shift

SailPoint Technologies

SailPoint doubled ARR from $375M to $813M under Thoma Bravo by accelerating its SaaS transition and re-IPOing in 2025.

SailPoint Doubled ARR to $813 Million in 26 Months Through Thoma Bravo's Operational Transformation and a $1.38 Billion Re-IPO

CybersecurityEnterprise
Infrastructure and Hosting

Qualys, Inc.

Qualys sustained 37%+ FCF margins for five years by operating cloud-native infrastructure from its 2000 founding.

Qualys sustained free cash flow margins above 37% for five consecutive years by operating its vulnerability management platform on a cloud-native infrastructure built at the company's founding in 2000

Enterprise SaaSEnterprise
General and Administrative

Coupa Software

Coupa delivered $175B in cumulative savings by centralizing $5T in enterprise spend on a unified procurement platform.

Coupa enabled $175 billion in cumulative customer procurement savings and crossed $1 billion in annual billings by centralizing business spend management across sourcing, AP automation, and supplier intelligence

Enterprise SaaSEnterprise
Revenue Model Shift

HashiCorp, Inc.

HashiCorp grew subscription revenue 80% to $565M by converting open-source infra tooling into enterprise subscriptions.

HashiCorp Grew Subscription Revenue 80% to $565M and Attracted $6.4B IBM Acquisition by Converting Open-Source Infrastructure-as-Code to Enterprise Subscriptions

Cloud Infrastructure & DevOpsEnterprise
Customer Expansion

GitLab Inc.

GitLab grew revenue 31% to $759M with 123% NRR by consolidating developer tooling into a single DevSecOps platform.

GitLab Grew NRR to 123% and Revenue 31% to $759M by Consolidating 1,400-Feature DevSecOps Toolchain into a Single Platform

Cloud Infrastructure & DevOpsLarge Enterprise
Revenue Model Shift

Confluent, Inc.

Confluent grew Cloud revenue 423% to $492M in three years by commercializing Kafka into a multi-cloud platform.

Confluent Grew Confluent Cloud to 51% of $964M Revenue by Commercializing Apache Kafka from Open-Source Streaming to Enterprise Cloud Subscriptions

Cloud Infrastructure & DevOpsEnterprise
Packaging and Bundling

PagerDuty, Inc.

PagerDuty grew revenue 26% to $467.5M and $100K+ ACV customers 25% by expanding alerting into an AIOps Operations Cloud.

PagerDuty Expanded from Incident Alerting to $467.5M Operations Cloud by Building AIOps Platform Across Customer Base

Cloud Infrastructure & DevOpsEnterprise
Revenue Model Shift

Rapid7, Inc.

Rapid7 grew ARR 86% to $806M and FCF to positive $84M by migrating vulnerability management to cloud subscriptions.

Rapid7 grew ARR from $433M to $806M and free cash flow from negative to $84M over three years by migrating vulnerability management and threat detection to a cloud-subscription platform

Enterprise SaaSEnterprise
Forecasting and Planning

Clari

Clari grew revenue 264% in three years by deploying AI forecasting that cut enterprise deal slippage by 19%.

Clari grew revenue 264% in three years by deploying AI that cut enterprise deal slippage by 19%

Enterprise SaaSEnterprise
Customer Expansion

Procore Technologies, Inc.

Procore doubled revenue from $515M to $1.15B in three years as contractor growth drove volume-based pricing expansion.

Procore More Than Doubled Revenue from $515M to $1.15B FY2021-FY2024 through Construction Volume-Based Platform Expansion

Enterprise SaaSEnterprise
General and Administrative

Zendesk, Inc.

H&F/Permira's $10.2B Zendesk take-private enabled an 8% headcount cut and restructuring of its –12.5% operating margin.

Zendesk Accelerated Operational Restructuring and Profitability through Hellman and Friedman and Permira 10.2B Take-Private in 2022

Enterprise SaaSLarge Enterprise
Revenue Model Shift

Secureworks Corp.

Secureworks saw revenue fall 33% from $561M to $366M as Taegis XDR gains failed to offset $195M in legacy MSSP losses.

Secureworks total revenue fell 33% from $561M to $366M as Taegis XDR ARR growth of $230M could not offset the $195M collapse in legacy managed security service revenue

Enterprise SaaSEnterprise
Talent and Capability

Salesforce

Salesforce grew Trailhead to 4M+ learners, building the ecosystem talent pipeline for $35B+ in platform revenue.

Trailhead Learning Platform Building a 4-Million-Strong Certified Talent Ecosystem

Enterprise SaaSLarge Enterprise
Revenue Model Shift

Proofpoint, Inc.

Proofpoint attracted a $12.3B take-private on 98% subscription revenue and $192M FCF, reaching $2B ARR by 2024.

Proofpoint attracted a $12.3B Thoma Bravo acquisition - the largest software PE take-private in history at the time - by building 98% subscription revenue and $192M in free cash flow on a people-centric email security platform

Enterprise SaaSLarge Enterprise
New Customer Acquisition

Gong

Gong reached $300M ARR by deploying AI analytics that drove up to 35% win rate improvements for 4,000+ revenue teams.

Gong reached $300M ARR by deploying AI conversation analytics that drove up to 35% win rate improvements for 4,000+ revenue teams

Enterprise SaaSEnterprise
Revenue Model Shift

Workiva

Workiva grew $100K+ ACV customers 83% and NRR to 112% by cross-selling ESG and GRC to its financial reporting base.

Workiva grew $100K+ ACV customers 83% and NRR to 112% by expanding from SEC reporting into ESG and GRC compliance

Enterprise SaaSEnterprise
Revenue Model Shift

New Relic

New Relic's consumption pricing caused NRR to fall from 115% to 99% in 12 months, leading to its $6.5B take-private.

New Relic's Consumption Pricing Pivot Compressed NDR From 115% to 99%, Leading to a $6.5B Take-Private

Enterprise SaaSEnterprise
General and Administrative

Dropbox, Inc.

Dropbox expanded FCF margin to 34% on $2.5B revenue by cutting 500 jobs and concentrating on high-margin subscribers.

$871.6M Free Cash Flow at 34% Margin Through 16% Workforce Reduction and Infrastructure Leverage

Enterprise SaaSLarge Enterprise
Revenue Model Shift

Tenable Holdings

Tenable grew subscription revenue 198% to $613M by converting perpetual customers to cloud and turning FCF positive.

Tenable grew subscription revenue 198% from $206M to $613M over four years while expanding free cash flow from negative $31M to positive $128M by completing its vulnerability management subscription transition

Enterprise SaaSEnterprise
Customer Expansion

Klaviyo

Klaviyo grew revenue 48% to $698M by adding SMS and push to its email platform across 143,000+ e-commerce customers.

Klaviyo Grew Revenue 48% to $698M Through SMS and Mobile Push Product Expansion

Enterprise SaaSEnterprise
Revenue Model Shift

Varonis Systems

Varonis grew SaaS ARR nearly 4x to $340M in one year by proactively migrating its on-premises customer base to cloud.

Varonis Accelerated SaaS ARR by 4x to $340 Million Through a Full Business Model Transition from On-Premises Subscriptions

CybersecurityEnterprise
Sales Efficiency

Instructure Holdings

Instructure cut GAAP losses from -33% to -12% in 15 months under Thoma Bravo, growing Canvas LMS revenue to $530M.

Instructure Holdings Narrowed GAAP Operating Margin from -33% to -12% in 15 Months and Grew Revenue to $530M Through PE-Driven Operational Restructuring of Canvas LMS

Vertical Market SoftwareEnterprise
Rate Optimization

AppFolio

AppFolio grew revenue per managed unit 41% to $91 in two years with AI pricing tools in its property platform.

AppFolio Grew Revenue Per Managed Unit 41% from $65 to $91 Through AI-Powered Automation and Tiered Pricing in Property Management SaaS

Vertical Market SoftwareMid-Market
New Customer Acquisition

Zscaler

Zscaler surpassed $3B ARR by replacing VPN and firewalls with Zero Trust cloud, adopted by 45% of the Fortune 500.

Zscaler Surpassed $3 Billion ARR by Displacing Legacy VPN and Firewall Infrastructure with Zero Trust SASE

CybersecurityLarge Enterprise
Revenue Model ShiftOrganic

Adobe Inc.

Adobe grew revenue 4.4x to $19.4B via subscription-led shift from perpetual Creative Suite licenses.

Revenue Model Shift: Creative Cloud Subscription Transformation

Enterprise SaaSLarge Enterprise
Sales EfficiencyOrganic

Yext

Yext expanded EBITDA margin from 4% to 24% by exiting SMB go-to-market and pivoting to AI enterprise search.

Yext expanded EBITDA margin from 4% to 24% over three years by restructuring around AI enterprise knowledge management

Enterprise SaaSEnterprise
Revenue Model ShiftOrganic

Guidewire Software

Guidewire doubled ARR to $1.03B via perpetual-to-cloud conversion of 570 P&C carriers over five years.

Guidewire Software Doubled ARR to $1.03 Billion Through Perpetual-to-Cloud Migration for P&C Insurers

Vertical Market SoftwareEnterprise
New Customer AcquisitionOrganic

Five9, Inc.

Five9 grew revenue 250% from $328M to $1.1B in six years displacing on-premise contact centers with cloud CCaaS.

Five9 Grew Revenue 250% from $328M to $1.1B in Six Years by Displacing On-Premise Contact Centers with AI-Powered Cloud CCaaS

Enterprise SaaSEnterprise
Customer ExpansionOrganic

Docusign, Inc.

DocuSign grew revenue 42% to $2.98B by expanding e-signature into an AI-powered agreement management platform.

DocuSign Grew Revenue 42% to $2.98B by Expanding Beyond E-Signature into AI-Powered Intelligent Agreement Management

Enterprise SaaSLarge Enterprise
Customer Expansion

monday.com Ltd.

Monday.com turned SMB trials into $972M by scaling seat-based pricing to enterprise accounts on its Work OS platform.

Monday.com Grew Revenue 215 Percent from 308M to 972M FY2021-FY2024 through SMB-to-Enterprise Seat Expansion and Work OS Vertical Products

Enterprise SaaSEnterprise
Rate Optimization

Snowflake Inc.

Snowflake grew revenue 6.1x to $3.626B by replacing reserved capacity with consumption-based pricing.

Snowflake Grew Revenue 6x to $3.6B in Four Years Through Consumption-Based Pricing

Enterprise SaaSLarge Enterprise
Revenue Model ShiftOrganic

Verint Systems

Verint grew SaaS ARR 25% to $498M in FY2023 by restricting AI features to cloud while bridging on-premise migrations.

Verint Grew SaaS ARR 25% to $498M by Transitioning Contact Center Analytics From On-Premise to SaaS

Enterprise SaaSEnterprise
Revenue Model ShiftOrganic

Elastic N.V.

Elastic grew total revenue 72% to $1.48B by converting open-source users to Elastic Cloud subscriptions.

Elastic Grew Total Revenue 72% from $862M to $1.48B by Converting Open-Source Elasticsearch Users to Enterprise Cloud Subscriptions

Enterprise SaaSEnterprise
Packaging and BundlingOrganic

Box

Box grew revenue 35% to $1.04B over three years by restructuring into enterprise tiers and adding Box Sign and Box AI.

Box Grew Revenue 35% to $1.04B Over Three Fiscal Years Through Content Cloud Tier Restructuring and Enterprise Plus Packaging

Enterprise SaaSLarge Enterprise
New Customer AcquisitionOrganic

Amplitude

Amplitude's NRR fell from 119% at IPO to approximately 101% by end of FY2023 as its 10M-user free tier stalled paid conversion.

Amplitude's PLG Ceiling Stalled Revenue Growth at $295M and Compressed NDR From 119% to 103%

Enterprise SaaSEnterprise
Revenue Model Shift

Trimble

Trimble nearly doubled ARR to $2.26B by migrating to cloud via its Connect and Scale program.

Trimble doubled ARR to $2.26B and expanded gross margins 1,000 bps through Connect and Scale SaaS model shift

Vertical Market SoftwareLarge Enterprise
Customer ExpansionOrganic

Freshworks

Freshworks grew revenue 20% to $596M in FY2023 by expanding to 20,261 enterprise accounts paying more than $5,000 ARR across CX, ITSM, and CRM on Neo.

Freshworks Grew Revenue 20% to $596M by Expanding From Customer Service to IT and CRM at Mid-Market Scale

Enterprise SaaSEnterprise
Revenue Model ShiftOrganic

CyberArk Software

CyberArk tripled ARR from $192M to $570M in three years by converting its PAM base from perpetual licenses to cloud.

CyberArk tripled Annual Recurring Revenue from $192M to $570M in three years by converting its privileged access management business from perpetual licenses to a subscription-first cloud platform

Enterprise SaaSEnterprise
Market Entry

Cloudflare, Inc.

Cloudflare grew revenue 154% to $1.67B and large customers 147% to 3,497 via unified Zero Trust and edge services.

Cloudflare Grew $100K+ Customer ARR 28.5% and Revenue to $1.67B by Expanding from CDN to Network-as-a-Service Platform Across Zero Trust, Edge, and Developer Services

Cloud Infrastructure & DevOpsLarge Enterprise
Packaging and Bundling

Fortinet

Fortinet grew service revenue 20% to $4B in FY2024 by bundling NGFW, SD-WAN, SASE, and OT on a single FortiOS platform.

Fortinet Grew Service Revenue 20% to $4 Billion by Bundling NGFW, SASE, and OT Security Under a Single FortiOS Platform

CybersecurityLarge Enterprise
Governance and Cadence

Alphabet Inc. (Google)

Google scaled OKRs from 40 to 200,000 employees as revenue compounded from $400M to $307B over two decades.

OKR Framework Scaling Strategic Accountability from 40 to 200,000 Employees

Software & CloudLarge Enterprise
Team Structure and AccountabilityOrganic

Microsoft Corporation

Microsoft grew total revenue to $198B with Azure 25x to $25B+ via the One Microsoft reorganization.

One Microsoft Reorganization Enabling Cross-Division Collaboration

Enterprise SaaSLarge Enterprise
Revenue Model ShiftOrganic

Autodesk

Autodesk grew free cash flow 301% to $1.3B and revenue 120% to $5.5B via subscription migration.

Revenue Model Shift: Perpetual-to-Subscription Transition

Enterprise SaaSLarge Enterprise
Customer ExpansionOrganic + Inorganic

Salesforce

Salesforce grew revenue 162% to $34.9B as non-CRM products — MuleSoft, Tableau, Slack — topped 60% of total revenue.

Platform Ecosystem and AppExchange as Revenue Multiplier

Enterprise SaaSLarge Enterprise
Customer ExpansionOrganic

Zoom

Zoom's online revenue shrank 3.8% in FY2024 as pandemic-era demand exhausted and total growth slowed to 3.1%.

Counter-Example: Post-COVID Revenue Stagnation Despite Margin Improvement

Enterprise SaaSLarge Enterprise
General and AdministrativeOrganic

Salesforce

Salesforce expanded non-GAAP margin 800 bps to 30.5% in FY2024 and free cash flow 50% to $9.5B.

Activist-Driven Margin Expansion and Capital Return Pivot

Enterprise SaaSLarge Enterprise
New Customer AcquisitionInorganic

Constellation Software Inc.

Constellation Software grew revenue 360% to $8.41B over 8 years by compounding serial M&A with strict ROIC discipline.

Serial M&A with ROIC Discipline in Vertical Market Software

Vertical Market SoftwareLarge Enterprise
Customer ExpansionOrganic + Inorganic

Palo Alto Networks, Inc.

Palo Alto grew NGS ARR 43% to $4.2B in FY2024 by converting 1,000+ customers to its platformization model.

Platform Consolidation and Platformization Strategy in Cybersecurity

CybersecurityLarge Enterprise
Governance and CadenceOrganic

Salesforce

Salesforce grew from $2.2B to $26.5B in revenue by scaling its V2MOM operating framework to 73,541 employees.

V2MOM Framework Aligning 73,000+ Employees to a Single Operating Plan

Enterprise SaaSLarge Enterprise
Sales EfficiencyOrganic

Atlassian

Atlassian grew revenue 260% to $4.36B with sales at 20% of revenue via product-led growth.

Sales Efficiency Through Product-Led Growth at Enterprise Scale

Enterprise SaaSLarge Enterprise
Customer ExpansionOrganic

CrowdStrike

CrowdStrike grew ARR 5x to $5.25B via expansion to 5+ modules across 67% of its customer base.

Platform Consolidation Through Module Expansion in Cybersecurity

Enterprise SaaSLarge Enterprise
Contract StructureOrganic

Veeva Systems

Veeva Systems grew revenue 149% to $2.75B in FY2025 by creating a switching cost moat in life sciences vertical SaaS.

Switching Cost Moat in Life Sciences Vertical SaaS

Enterprise SaaSLarge Enterprise
Customer ExpansionOrganic

Datadog

Datadog grew revenue 344% to $2.68B by expanding $100K+ ARR customers 4.2x through multi-product observability.

Customer Expansion Through Multi-Product Observability Platform

Enterprise SaaSLarge Enterprise
Revenue Model ShiftOrganic

Shopify

Shopify grew revenue 347% to $7.06B by shifting from SaaS subscriptions to commerce platform take-rate revenue.

Revenue Model Shift: From Subscription SaaS to Commerce Platform

Enterprise SaaSLarge Enterprise
Packaging and BundlingOrganic

HubSpot

HubSpot grew $50K+ enterprise customers 575% and revenue 329% to $2.2B via freemium CRM.

Product-Led Growth: Freemium CRM as Cross-Sell Engine

Enterprise SaaSEnterprise
Delivery and FulfillmentOrganic

Workday

Workday grew revenue 157% to $7.26B by shifting deployment to partners, cutting professional services to 9% of revenue.

Partner-Led Deployment Reduces Professional Services Drag and Expands Operating Margin

Enterprise SaaSLarge Enterprise
Customer ExpansionOrganic

ServiceNow

ServiceNow grew revenue 245% to $8.97B with net dollar retention above 125% for 20 consecutive quarters.

Customer Expansion: From IT Ticketing to Enterprise Platform

Enterprise SaaSLarge Enterprise
New Customer AcquisitionInorganic

Twilio

Twilio burned $3.5B in operating losses as revenue growth collapsed from 61% to 9% over four years.

Counter-Example: Over-Acquisition and Margin Destruction in CPaaS

Enterprise SaaSLarge Enterprise
Revenue Model ShiftOrganic

SAP

SAP grew cloud revenue 174% to €13.7B and raised cloud's share of total revenue from 20% to 44% in five years.

Revenue Model Shift: Legacy ERP to Cloud Transition

Enterprise SaaSLarge Enterprise