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Customer Mix Shift

1.3.2

Move upmarket to higher-LTV customers, diversify customer base.

Case Studies(4)

AllOrganicInorganicBoth
Customer Mix ShiftOrganic + Inorganic

Kforce Inc.

Kforce Inc. — Moving Upmarket to Enterprise Technology Staffing

- **Enterprise revenue concentration**: Revenue from top 25 accounts grew fro...

Business ServicesNAICS 5613Mid-Market
Customer Mix ShiftOrganic

Heidrick & Struggles

Heidrick & Struggles — Shifting from Transactional Search to C-Suite Advisory

- **Heidrick Consulting revenue**: Grew 17

Business ServicesNAICS 5613Large Enterprise
Customer Mix ShiftOrganic

Booz Allen Hamilton

Booz Allen Hamilton — Shifting Federal Consulting to High-Value Cybersecurity and AI

- **Revenue growth**: Total revenue grew from $7

Business ServicesNAICS 5416Large Enterprise
Customer Mix ShiftOrganic

ManpowerGroup

ManpowerGroup — Experis Division Shift from General IT Staffing to Enterprise Digital

- **Organic revenue surge**: Experis US revenue (approximately 90% technology...

Business ServicesNAICS 5613Large Enterprise
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