Cost Reduction

2

Levers that lower the cost base without proportionally reducing output.

Delivery and FulfillmentInorganic

NTT Data

NTT Data — Global Delivery Center Consolidation Reducing Cost-to-Serve

- **Delivery cost reduction**: The consolidation and standardization program ...

Business ServicesNAICS 5415Large Enterprise
Supplier and Input CostsInorganic

Marsh McLennan

Marsh McLennan — Third-Party Vendor Rationalization in Professional Services

- **JLT integration savings**: Total annualized cost synergies from the JLT a...

Business ServicesNAICS 5242Large Enterprise
Marketing EfficiencyInorganic

Infosys

Infosys — Industrialized Large Deal Pursuit Model Reducing Cost Per Acquisition

- **Record large deal wins**: Infosys achieved highest-ever large and mega de...

Business ServicesNAICS 5415Large Enterprise
Marketing EfficiencyInorganic

Tata Consultancy Services

TCS — Hyperscaler Co-Marketing Partnerships Reducing Customer Acquisition Cost

- **Revenue growth**: TCS revenue grew from $22

Business ServicesNAICS 5415Large Enterprise
General and AdministrativeInorganic

Aramark

Aramark — Back-Office Consolidation Through Shared Services

- **Annual cost savings**: Achieved approximately $130M in run-rate annual sa...

Business ServicesNAICS 7223Large Enterprise
General and AdministrativeInorganic

Capita

Capita — Organizational Simplification From Ten Divisions to Two

- **Total savings**: Achieved £122 million in total savings in 2020 alone, co...

Business ServicesNAICS 5614Large Enterprise
General and AdministrativeInorganic

DXC Technology

DXC Technology — $500 Million Cost Reduction Through Operational Restructuring

- **Cost savings delivered**: DXC eliminated $500 million in costs across sta...

Business ServicesNAICS 5415Large Enterprise
R&D EfficiencyInorganic

Capgemini

Capgemini — Altran Integration Driving R&D Engineering Efficiency

- **Cost synergies**: Achieved annual run-rate cost synergies of €70-100 mill...

Business ServicesNAICS 5415Large Enterprise