ManpowerGroup

Through 2019, ManpowerGroup's Experis division (approximately $4.5 billion, or 22% of group revenue) operated primarily as a generalist IT staffing business, placing individual contractors — help desk technicians, network administrators, and junior developers — at a wide range of clients. ManpowerGroup does not separately report brand-level operating metrics such as bill rates or gross margins (financial reporting is by geography, not brand), but Experis was broadly recognized as a volume-driven, generalist IT staffing operation competing on scale rather than specialization. The business was highly cyclical, losing volume rapidly in downturns as clients cut contingent IT headcount first.

Beginning in 2020, ManpowerGroup restructured Experis around three strategic priorities under its "Diversification, Digitization, and Innovation" agenda:

• Enterprise digital talent focus: Repositioned Experis away from generalist IT staffing toward specialized digital talent — cloud architects, cybersecurity engineers, data scientists, and AI/ML specialists. Invested in upskilling programs to convert existing contractor pools toward higher-value digital skills.
• Experis Academy: Launched technology training programs to build pipelines of certified cloud (AWS, Azure) and cybersecurity professionals, reducing dependence on external talent markets for scarce digital skills.
• Solution-based selling: Shifted from placing individual contractors to selling managed teams and project-based digital solutions to enterprise clients. This moved Experis from a staffing vendor to a technology solutions provider in client procurement conversations.
• Enterprise account concentration: Focused sales investment on Fortune 500 technology buyers rather than mid-market generalist IT departments, pursuing larger, longer-duration digital transformation engagements.

• Revenue growth during transformation: ManpowerGroup's total revenues reached $19.8 billion in 2022, with Experis positioned as a key growth driver in the IT staffing segment. ManpowerGroup reported that Experis revenues grew in the high single digits in constant currency during FY2022, outpacing the overall company's 5% constant currency growth.