Customer Mix Shift

1.3.2

Move upmarket to higher-LTV customers, diversify customer base.

Case Studies(3)

Heidrick & Struggles — Shifting from Transactional Search to C-Suite Advisory

- **Heidrick Consulting revenue**: Grew 17

Booz Allen Hamilton — Shifting Federal Consulting to High-Value Cybersecurity and AI

- **Revenue growth**: Total revenue grew from $7

ManpowerGroup — Experis Division Shift from General IT Staffing to Enterprise Digital

- **Organic revenue surge**: Experis US revenue (approximately 90% technology...