Volume Growth

1.2

Actions that increase the number of units, customers, or transactions.

Case Studies(4)

TTEC Holdings — New Customer Acquisition Through Integrated Digital CX Platform

- **Revenue growth**: Total company revenue grew from $1

Concentrix — New Customer Acquisition Through Strategic Combination with Webhelp

- **Revenue scale**: Total revenue grew from $5

Randstad — New Customer Acquisition Through Geographic Expansion and Partnerships

- **Geographic revenue diversification**: Revenue from markets outside core W...

WNS Holdings — Market Entry Into Healthcare and Life Sciences BPO

- **Healthcare revenue growth**: HCLS grew from approximately 10-12% of total...