Cost of Goods Sold (COGS)

2.1

Direct costs tied to delivering the product or service.

Case Studies(6)

Rackspace Technology — Infrastructure Model Pivot From Owned to Managed Multi-Cloud

- **Revenue decline during transition**: Total revenue declined from $3,010M ...

Unisys — Cloud-First Infrastructure Transformation Reducing Delivery Costs

- **Infrastructure cost reduction**: Data center consolidation and cloud migr...

Genpact — Delivery Automation Through Lean Digital

- **FTE equivalent savings**: Automation eliminated approximately 12,000-15,0...

EXL Service — Intelligent Automation in Insurance BPO

- **Delivery cost reduction**: Cost per claim processed declined approximatel...

Sodexo — Supplier Consolidation in Global Facilities Management

- **Procurement savings**: Achieved approximately €350-400M in cumulative pro...

CBRE Group — Procurement Consolidation in Global Facilities Management

- **Procurement savings**: Strategic supplier agreements and volume aggregati...