FTI Consulting — Cross-Segment Expansion Driving Record Revenue
FTI Consulting, a Large Enterprise Professional & Advisory Services company, achieved measurable value creation through Customer Expansion. - **Record revenue**: FY2024 revenues reached $3.
| Company | FTI Consulting |
| Industry | Professional & Advisory Services |
| Company Size | Large Enterprise |
| Primary Lever | Customer Expansion |
| Key Result | - **Record revenue**: FY2024 revenues reached $3 |
FTI Consulting, a global advisory firm specializing in restructuring, forensic consulting, and economic analysis, generated revenues of $3.49 billion in FY2023 across five business segments: Corporate Finance & Restructuring, Forensic and Litigation Consulting, Economic Consulting, Technology, and Strategic Communications. While the company had historically been known primarily for restructuring advisory — a counter-cyclical business that thrives during economic downturns — FTI had been investing to build non-restructuring capabilities that could grow regardless of the credit cycle. The challenge was sustaining growth across all five segments simultaneously rather than relying on any single segment to carry the company. With approximately 8,300 employees and a reputation built on restructuring expertise, FTI needed to demonstrate that its diversified consulting platform could generate consistent cross-segment growth.
Through FY2023-FY2024, FTI executed a cross-segment expansion strategy focused on growing every business line simultaneously. Key actions included:
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