Accenture — Offshore Delivery Model Transformation
Accenture, a Large Enterprise IT Services & Consulting company, achieved measurable value creation through General and Administrative. - **Revenue growth**: Net revenue grew from $31.
| Company | Accenture |
| Industry | IT Services & Consulting |
| Company Size | Large Enterprise |
| Primary Lever | General and Administrative |
| Key Result | - **Revenue growth**: Net revenue grew from $31 |
In FY2015 (fiscal year ended August 31, 2015), Accenture generated approximately $31.0 billion in net revenue with approximately 358,000 employees, producing a GAAP operating margin of 14.3% ($4.44 billion operating income). The company's consulting heritage meant its delivery model relied heavily on onshore professionals working at client sites in high-cost markets (United States, Western Europe, Japan). Indian IT services competitors — Infosys, TCS, Wipro — competed with delivery models running 60-80% of headcount offshore, creating persistent pricing pressure in managed services and application outsourcing engagements. Accenture needed to reduce its blended cost-to-deliver while preserving the strategic advisory capability and client proximity that commanded premium bill rates.
Over FY2015 through FY2023, Accenture executed a systematic geographic rebalancing of its delivery workforce:
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